Human-Centric Logistics 5.0: Enhancing Workforce Productivity and Safety in Nigerian Logistics Operations
Keywords:
Human-Centric Logistics 5.0, Workforce Productivity, workforce Safety, NigeriaAbstract
The emergence of Logistics 5.0 has redefined operational paradigms in global supply chains by prioritizing human-centric systems that integrate advanced technologies with workforce well-being, productivity, and safety. In Nigeria, where logistics operations are characterized by infrastructural deficits, high occupational risks, and labour-intensive processes, the adoption of human-centric logistics remains both a strategic necessity and a developmental imperative. This study examined human-centric Logistics 5.0 as a framework for enhancing workforce productivity and safety in Nigerian logistics operations, with empirical evidence drawn from logistics firms operating in Nigeria. The study adopted a quantitative and explanatory survey research design. The population was 1200 employees of logistics firms in Port Harcourt, using Taro Yamen formula for sample determination, 300 logistics employees across warehousing, transportation, and supply chain management units was determined and administered copies of questionnaire, out of which 289 were returned and 280 were valid for analysis, representing a 96% effective response rate. Descriptive and Pearson Product Moment Correlation statistical techniques were employed to analyze the data and test the hypotheses. Findings revealed that human-centric Logistics 5.0 significantly improve workforce productivity and safety. The study concludes that the transition from traditional logistics systems to human-centric Logistics 5.0 is critical for sustainable productivity and workforce protection in Nigeria’s logistics sector. It recommends strategic investment in smart safety technologies, workforce upskilling, ergonomic system design, and policy-driven digital transformation frameworks tailored to developing economies.
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