Development of a Course and Training Information System Integrating SCM and DSS for Non-Formal Education Providers
Keywords:
Decision Support System, Non-Formal Education, Information System, sikapin.id, Supply Chain Management.Abstract
Non-formal education providers, particularly course and training institutions, face major challenges in adapting to digital technology. To date, data management and public information dissemination have often been partial, manual, or reliant on limited platforms. The urgency is amplified by weak public information management by both providers and government. Existing systems remain fragmented and largely confined to administrative operations, lacking supply-chain integration and strategic decision support. This study aims to: produce a design of a course and training information system named sikapin.id that integrates Supply Chain Management (SCM) and a Decision Support System (DSS); analyze the system’s feasibility; and analyze its practicality for users. The study used a Research and Development (R&D) approach, adapting the Borg & Gall model. Participants included administrators of Course and Training Institutions (LKP), Job Training Institutions (LPK), and prospective trainees in Semarang City, Indonesia. A limited-scale trial involved 30 respondents. Data were analyzed using descriptive statistics. The findings show that: (1) sikapin.id was successfully developed with an architecture that supports operational, tactical (DSS), and strategic (SCM) levels; (2) the system was rated “Highly Feasible” by design experts (87.5%), media experts (87.5%), and practitioners (94.1%); and (3) the system demonstrated high practicality for prospective trainees (mean = 3.44) and was “very practical” for providers (mean = 3.64). The novelty of this study is the integrated synergy of SCM and DSS within the non-formal education ecosystem, shifting the information system paradigm from passive administrative record-keeping to an interactive knowledge-management system that systematically connects market demand with training supply.
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