Managing Human AI Collaboration: Strategic HR Approaches in Digital Workplaces
Keywords:
Human AI collaboration, Human resource management, Job redesign, AI literacy, Ethical governance.Abstract
The rapid integration of Artificial Intelligence (AI) into organizational environments has transformed traditional work structures and redefined the role of Human Resources (HR). Rather than replacing employees, AI increasingly functions as a collaborative partner that augments human capabilities. This study aims to examine how HR can strategically manage human–AI collaboration to ensure sustainable organizational performance. Using a qualitative descriptive approach with a systematic literature review, this research synthesizes relevant theories, including Sociotechnical Systems Theory, Job Design Theory, Technology Acceptance Model, and Human–AI Augmentation perspectives. The findings indicate that successful human–AI collaboration depends on five key factors: job redesign and role clarity, AI literacy and continuous skill development, adaptive performance management systems, ethical governance and trust-building, and a supportive organizational culture. The study highlights that HR must shift from administrative functions to strategic leadership roles in digital transformation. By aligning technological innovation with human capability development and ethical principles, organizations can maximize productivity while maintaining employee engagement and trust. This research contributes to the growing discourse on AI in human resource management and provides a conceptual framework for managing AI as a workplace “co-worker.
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